Credits available to some customers who lose power

Sunday’s round of severe weather left more than half a million Michigan businesses and homes in the dark.

Luckily, those affected may be eligible for a $25 service outage credit onto their next bill.

According to Judy Palnau, spokesperson for the Michigan Public Service Commission, customers must notify their energy provider and request the credit.

“If they are customers of a regulated electric utility, the two largest in Michigan being DTE and Consumer’s Energy, and they have been without power for 120 hours or more, they could be eligible for a credit,” Palnau said.

Depending on the service provider, this credit option is always available to customers, and it does not have to be associated with this particular outage.

The outages, Palnau said, are expected to last into this weekend.

Share Button